Terms of service

Terms of Service

Last Updated: 10-08-26

Welcome to [Yourseazy]. These Terms of Service (“Terms”) govern your access to and use of [https://yourseazy.com/], including purchases made through our online store.

By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About Our Store

[Yourseazy] is an online retail store operated by Umang Panchani.

Throughout these Terms, “we,” “us,” and “our” refer to Yourseazy. “You” and “your” refer to the person accessing our website or purchasing our products.

For questions regarding these Terms, contact:

Email: yourseazy9029@gmail.com
Phone: +91 7016788896

2. Account Terms

You may be required to provide certain information to create an account or complete a purchase.

You agree to:

  • Provide accurate and complete information.

  • Keep your account and login information secure.

  • Update your information when necessary.

  • Notify us promptly if you believe your account has been accessed without authorization.

  • Be responsible for activity conducted through your account, subject to applicable law.

You must not create an account using false information, impersonate another person, or use another person's account without authorization.

We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.

3. Eligibility

You must have the legal capacity to enter into a binding agreement under applicable Indian law to purchase products from our Store.

If you are purchasing on behalf of another person or organization, you confirm that you have the authority to do so.

4. Products and Product Descriptions

We make reasonable efforts to ensure that product names, descriptions, specifications, images, colors, prices, and other information displayed on our website are accurate.

However:

  • Product colors may appear differently depending on your device or screen.

  • Product packaging may vary from images shown on our website.

  • Measurements and specifications may have minor variations where applicable.

  • Product images may be for illustrative purposes.

  • We reserve the right to correct errors or inaccuracies.

If a product you receive materially differs from its description, you may be entitled to remedies under our Return and Refund Policy and applicable law.

5. Pricing

All product prices displayed on our website are stated in Indian Rupees (INR) unless otherwise specified.

Prices may change at any time without prior notice.

Any applicable taxes, shipping charges, handling fees, or other charges will be displayed during the checkout process where applicable.

We make reasonable efforts to display accurate pricing. However, if a significant pricing error occurs, we reserve the right to cancel the affected order and provide a refund of any amount you have already paid for that order.

6. Payment

We accept payment methods made available through our website, which may include:

  • Credit and debit cards

  • UPI

  • Net banking

  • Digital wallets

  • Cash on Delivery, where available

  • Other payment methods offered through our payment providers

Payment must be successfully completed before an order is considered paid, except for eligible Cash on Delivery orders.

Payments may be processed by third-party payment providers. We do not control the policies or systems of those third-party providers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

7. Order Placement and Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, or another communication method.

An order confirmation does not necessarily mean that we have accepted your order.

We reserve the right to accept, reject, limit, or cancel an order for legitimate reasons, including:

  • Product availability

  • Pricing or listing errors

  • Payment issues

  • Suspected fraud or unauthorized activity

  • Incorrect shipping information

  • Duplicate orders

  • Violations of these Terms

  • Legal or regulatory requirements

If we cancel an order after payment has been received, we will process an appropriate refund for the amount paid, subject to applicable law.

8. Shipping and Delivery

We ship orders to locations where delivery is available through our shipping partners.

Estimated delivery times are displayed during checkout or communicated after your order is placed.

Unless otherwise stated, orders are generally dispatched within [24 Hours] and delivered within approximately 5-10 days after dispatch.

Delivery times may vary due to:

  • Shipping destination

  • Product availability

  • Courier delays

  • Weather or natural events

  • Public holidays

  • Operational disruptions

  • Incorrect or incomplete address information

  • Circumstances outside our reasonable control

Delivery estimates are not guaranteed unless expressly stated otherwise.

You are responsible for providing an accurate and complete delivery address and contact information.

If a package cannot be delivered because of an incorrect address, refusal to accept delivery, repeated failed delivery attempts, or similar circumstances attributable to the customer, additional shipping or reshipment charges may apply where permitted.

9. Cash on Delivery

Where Cash on Delivery (“COD”) is available, additional conditions may apply.

We may limit COD availability based on factors such as:

  • Delivery location

  • Product type

  • Order value

  • Previous order history

  • Courier availability

  • Fraud-prevention measures

We reserve the right to disable or refuse COD orders where reasonably necessary.

Customers placing COD orders agree to accept and pay for the order upon delivery.

10. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy, which forms part of these Terms.

Before returning a product, customers should review the applicable requirements, including:

  • Return eligibility

  • Time limits

  • Product condition

  • Packaging requirements

  • Proof of purchase

  • Non-returnable products, where applicable

  • Return shipping requirements

Where a refund is approved, it will generally be processed using the original payment method or another appropriate method, subject to the applicable payment provider's processing timelines.

For Cash on Delivery orders, refunds may require the customer to provide appropriate bank or payment details.

Nothing in this section limits any mandatory consumer rights or remedies available under applicable Indian law.

11. Order Cancellation

You may request cancellation of an order by contacting us at yourseazy9029@gmail.com as soon as possible.

Cancellation may not be possible once an order has been processed, packed, shipped, or handed over to a delivery partner.

If cancellation is accepted after payment has been made, the eligible amount will be refunded according to our refund procedures and applicable law.

12. Promotional Offers and Discounts

From time to time, we may offer discounts, promotional codes, special offers, or other promotions.

Unless otherwise stated:

  • Promotions cannot be combined.

  • Promotional codes must be used before their expiration date.

  • Some products may be excluded.

  • Promotions may have minimum purchase requirements.

  • We may limit the number of uses per customer.

  • Promotional offers may be changed or withdrawn where permitted by law.

Specific promotional terms displayed with an offer will take precedence over these general provisions where applicable.

13. Prohibited Uses

You may use our website only for lawful purposes.

You must not use our website to:

  • Violate any applicable law or regulation.

  • Commit or facilitate fraud.

  • Attempt unauthorized access to our systems.

  • Interfere with website security or functionality.

  • Upload malicious software, viruses, or harmful code.

  • Scrape, copy, reproduce, or commercially exploit website content without authorization.

  • Impersonate another person or entity.

  • Submit false or misleading information.

  • Abuse promotions, discounts, referral programs, or payment systems.

  • Place fraudulent or intentionally misleading orders.

  • Use our website to infringe intellectual-property or other legal rights.

  • Attempt to disrupt our website or services.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

14. Intellectual Property

Unless otherwise stated, the content available on our website—including logos, trademarks, product descriptions, graphics, photographs, designs, text, layouts, and other materials—is owned by or licensed to [Yourseazy] and may be protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission, except where permitted by applicable law.

[Yourseazy] and associated branding may not be used in a way that suggests an unauthorized relationship, endorsement, or affiliation.

15. User Reviews and Content

If you submit reviews, photographs, comments, testimonials, or other content to us, you represent that:

  • The content is truthful to the best of your knowledge.

  • You have the right to submit it.

  • It does not violate another person's rights.

  • It does not contain unlawful, abusive, defamatory, or misleading material.

By submitting content, you grant [Yourseazy] a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

16. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, analytics platforms, advertising services, social-media platforms, and other technology providers.

We are not responsible for the availability, content, policies, or practices of third-party services that we do not control.

Your use of third-party services may be subject to their own terms and privacy policies.

17. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that it will always be:

  • Available without interruption.

  • Free from errors.

  • Free from viruses or other harmful components.

  • Completely accurate or current.

We may temporarily suspend or restrict access for maintenance, security, technical issues, upgrades, or other legitimate reasons.

18. Disclaimer

To the maximum extent permitted by applicable law, information on our website is provided for general informational purposes and does not constitute a guarantee that every product or service will meet every individual customer's expectations.

Product-specific warranties, guarantees, or representations will apply only where expressly provided by us or required under applicable law.

Nothing in these Terms excludes or restricts any consumer protection, statutory warranty, or other legal right that cannot lawfully be excluded or restricted.

19. Limitation of Liability

To the maximum extent permitted by applicable law, [Yourseazy] will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our website or products, including losses resulting from circumstances outside our reasonable control.

Where liability cannot legally be excluded, our liability will be limited to the extent permitted by applicable law.

Nothing in these Terms is intended to exclude liability for matters that cannot legally be excluded or limited under Indian law, including applicable consumer rights.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless [STORE NAME], its owners, employees, contractors, and service providers from claims, losses, liabilities, or expenses arising from:

  • Your violation of these Terms.

  • Your unlawful use of our website.

  • Your infringement of another person's rights.

  • Information or content you submit that violates applicable law or these Terms.

This provision does not apply to the extent that the claim results from our own unlawful conduct or liability that cannot legally be transferred to you.

21. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters

  • Floods, fires, or severe weather

  • Epidemics or pandemics

  • Government restrictions

  • Strikes or labor disruptions

  • Transportation disruptions

  • Internet or telecommunications failures

  • Courier or logistics disruptions

  • Acts of war or terrorism

  • Other events beyond our reasonable control

Where possible, we will take reasonable steps to minimize the impact of such events.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, services, technology, or applicable laws.

The updated Terms will be posted on this page with a revised “10-08-2026” date.

Your continued use of our website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law.

23. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions will continue to apply.

24. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Yourseazy regarding your use of our website and purchase of our products, subject to applicable law.

25. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to any mandatory consumer rights and applicable law, disputes arising from or relating to these Terms, our website, or purchases made through our Store shall be subject to the jurisdiction of the courts at Surat, Gujarat India.

Nothing in this section prevents a consumer from exercising any mandatory rights or remedies available under applicable Indian consumer-protection laws.

26. Contact Us

If you have questions about these Terms, an order, or our services, please contact us:

Yourseazy
Legal Business Name: yourseazy
Email: yourseazy9029@gmail.com
Phone: +91 7016788896
Business Address: A-901, Marvel Luxuria, Utran, Surat, Gujarat 394105
Website: https://yourseazy.com/

Customer Support Hours: 9:00am to 7:00pm

We aim to respond to customer inquiries within [1-2] business days.

Thank you for shopping with Yourseazy.